Return Policy

    1. Returns & Exchanges
      1. We do our best to ensure that the products that you order are delivered to you in full and according to your specifications. However, due to the nature of our products, we cannot restock returned goods regardless of whether they have been opened.
    2. Defects & Lost
      1. Our products undergo multiple checks before they are shipped out. However, should you receive an incomplete order, defective order, or items different from the ones you ordered, please contact us at info@bonmuznewyork.com along with clear images of the product in unused condition. We will get back to you with the next course of action within 48 hours.
      2. We are not responsible for packages lost during shipping.